Club Manager - Sam's Club (2024)

Position Summary...

What you'll do...

Directs management team in all Facility operations; ensures asset protection, inventory control, Member service, Member and Associate safety, ensures that all areas of the Facility are in compliance with Company policies and procedures; and communicates with members of management and Associates about Facility operations, merchandising, and Company direction.

Drives membership and sales growth in a Facility by visiting Business Members and potential Members' places of business, building Member relationships inside and outside the Facility, directing managers in Member relationship development and visits, motivating the Membership Sales Team, and teaching all Associates about the value of Membership and the quality of Sam's Club's merchandise.

Increases quality of Member experience by ensuring appropriate service levels and effective merchandise presentation (e.g., accurate and competitive pricing, proper signing, maintaining in-stock and inventory levels, requesting merchandise to meet the needs of the community, etc.).

Drives the financial performance of the Facility by ensuring that budgeted sales, membership, wages and other expenses are achieved; leads the management team in controlling expenses and wages to ensure expenses are indexed to sales; creates and implements plans to improve the financial performance of the Facility; and oversees the creation of budgets and participates in analyzing economic trends and community needs for budget forecasting.

Ensures compliance with Company and legal policies, procedures, and regulations for a Facility by analyzing and interpreting reports; implementing and monitoring human resource compliance, asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to improve performance; and providing direction and guidance on executing Company programs and strategic initiatives; and directing the management team in ensuring confidentiality of information, documentation, and assigned records.

Initiates, directs, and participates in community outreach programs, and encourages and supports Associates in serving as good members of the community; establishes and maintains relationships with key individuals or groups in the community acting as the representative for the Company. Presents the Company's perspective to various external organizations following the Company's media guidelines; and champions Company-sponsored programs, events, and sustainability efforts to Associates, Members, and the local community to emphasize the Facility as part of the community.

Provides direction and guidance to members of management and hourly associates on proper member service approaches and techniques to ensure member needs, complaints, and issues are successfully resolved within company guidelines and standards; and assists with member service as needed by resolving member complaints, assisting members with purchases, answering questions, or providing information.

Provides supervision and development opportunities for members of management and hourly Associates in the Facility by hiring, training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness. Recruits qualified Associates to meet staffing needs and achieve Company growth potential.

Upholds the Company's Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures, and providing resolutions for Associates; and proactively seeks out Associate comments and concerns by meeting with Associates in their work areas.

Oversees and enforces the execution of food safety standards, cold chain compliance, and food merchandise quality by evaluating the temperature, storage, sanitation, date coding, product rotation, labels, and recalls on stocked merchandise; and ensures the fresh area's forecast for production, on-hand supplies, and current in stock are in line with Companies expectations and the Facility budgets.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

- Health benefits include medical, vision and dental coverage

- Financial benefits include 401(k), stock purchase and company-paid life insurance

- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursem*nt, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $100,000.00-$140,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: 3 years' of management experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Retail Industry

Primary Location...

2120 EMPORIUM DR, JACKSON, TN 38305-6004, United States of America

Club Manager - Sam's Club (2024)


What questions do Sam's Club managers ask during an interview? ›

Supervisor Interview questions at Sam's Club
  • They asked me so what do you do at your current job ? What do you do in your spare time ? Why should we hire you ? ...
  • Why do you want to work for the company? Where do you see yourself in 5 years in the company?

Is Sam's Club interview hard? ›

Interview process at Sam's Club

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 6. On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 3.

What does Sams Club team manager do? ›

Focusing on our Associates

Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Do Sam's Club managers get bonuses? ›

The average Club Manager base salary at Sam's Club is $70K per year. The average additional pay is $11K per year, which could include cash bonus, stock, commission, profit sharing or tips.

How do you pass a hiring manager interview? ›

How to impress a hiring manager during an interview
  1. Understand the culture.
  2. Do your research on the interviewer.
  3. Demonstrate relevant experience.
  4. Be enthusiastic.
  5. Show that you're easy to work with.
  6. Be precise about why you want the job.
  7. Ask thoughtful questions.
  8. Talk to people at the company before the interview.
Jun 9, 2023

How do you pass a manager round interview? ›

To prepare for a managerial round interview, you should research the company, review the job description, and prepare examples of how you have demonstrated your leadership and managerial skills. You should also practice your responses to common interview questions and prepare questions to ask the interviewer.

What position at Sam's Club pays the most? ›

The highest-paying job at Sam's Club is a Vice President DMM with a salary of $387,021 per year (estimate). What is the lowest salary at Sam's Club? The lowest-paying job at Sam's Club is a Reciever/Stocker with a salary of $34,078 per year (estimate).

What Sam's Club job pays the most? ›

Some of the highest wages a worker can make at Sam'S Club are in the job titles Pharmacist ($116,830), and title Staff Pharmacist ($116,656) which are the highest paying jobs at Sam'S Club.

What makes a great club manager? ›

While a club manager should associate with his workers and show himself an example of courtesy and friendliness, he should nevertheless maintain the dignity of his position. > He is eager to learn. He wants to know the what, who, when, and how of every facet of the organization's operations. He has an inquiring mind.

What do you need to be a club manager? ›

Nightclub managers need strong leadership, communication, and interpersonal skills. Additional skills in managing inventory, budgeting, payroll management, and spreadsheet software are also required, depending on the employer. Accounting courses can teach these skills.

How much does a Sam's club manager get paid in Florida? ›

The estimated average pay for Store Manager at this company in Florida is $48,420 per year, which is 7% below the national average.

Does Sam's Club give a Christmas bonus? ›

Starting pay is at $15 plus you get a bonus at least twice a year depending on how well the store does. They changed the whole management and things were run differently. They lead the industry in technology used for everyday work apps. You get a $200 bonus around Christmas time.

How much PTO do you earn at Sam's Club? ›

Sam's Club's PTO and Vacation policy typically gives 0-10 days off a year with 78% of employees expected to be work free while out of office. Paid Time Off is Sam's Club's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit.

How often does Sam's Club give raises? ›

Sam's Club reviews. Team members are easy to get along with. Usually you're all bonding over terrible customers or shared overworking, which while not the best, is still a stepping stone for good relationships through all areas. The pay is pretty good, just got a yearly raise to over $15.50 in most areas.

What kind of questions hiring manager asks? ›

Top 10 Questions all Hiring Managers Ask
  • Tell me about yourself… ...
  • What is your greatest strength? ...
  • What is your greatest weakness? ...
  • How do you handle stress and pressure? ...
  • Where do you see yourself in 5 years? ...
  • Tell me about a time you made a mistake? ...
  • Why should I hire you? ...
  • Why do you leave your current company?

What do you expect from your manager interview question? ›

Short Answers

I want to continually grow and having a good manager will help me achieve my goal." "I expect my manager to provide work that is relevant to both the company and my growth. My manager should know my strengths and also help me work on my weaknesses."

How many questions should a manager ask in an interview? ›

The more questions you ask, the less time candidates can spend on their answers. This can lead to shallow answers that don't allow you to really get to know the candidate and their skills and experience. Asking 5-10 carefully thought-out interview questions can ensure you're giving candidates enough time to answer.


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